Zhejiang, China, 26th May 2026 – At the latest China Import and Export Fair (Canton Fair), SOKANY, a globally renowned small appliance brand, successfully secured a significant export order from Indonesia—the Indonesia IO project—thanks to its strong product competitiveness and professional overseas service capabilities.
According to SOKANY, the Indonesian client had never contacted SOKANY before and did not speak Chinese or English. Facing this language barrier, SOKANY sales staff actively cooperated with the client’s entourage, utilizing translation software throughout the process for seamless communication. This efficient and patient professionalism completely dispelled the client’s concerns within just a few hours, leading to the on-site selection of multiple coffee machines, signing of contracts, and payment of deposits. Currently, all outstanding payments for the project have been settled, marking the successful completion of the first order.
One-Stop Solution Addresses Multiple Concerns of New Clients
For new Indonesian clients encountering the SOKANY brand for the first time, the SOKANY team offers highly targeted solutions to address their concerns regarding product selection, customs clearance, costs, and after-sales service:
- Eliminating Quality Concerns: A detailed introduction to SOKANY’s deep expertise in the small appliance industry, its global reputation, and stringent quality control standards quickly built brand trust.
- Precise Best-Selling Product Selection: Tailored recommendations of locally popular models based on the characteristics of the Indonesian consumer market, enabling clients to create cost-effective combinations.
- Efficient Comparison Assistance: On-site explanations of the core selling points, features, and price ranges of different models assisted clients in quickly identifying and accurately selecting their products.
- Worry-Free Export Compliance: Clear explanations were provided that products are perfectly compatible with Southeast Asian voltages and frequencies and possess complete international safety certifications, ensuring full compliance with Indonesian customs clearance and local sales.
- Lowering Procurement Barriers: Addressing new clients’ concerns about minimum order quantities and procurement costs, a friendly cooperation policy was offered, supporting mixed orders of multiple models to alleviate financial and inventory pressures.
- Ensuring Supply Chain Stability: SOKANY’s comprehensive after-sales service guarantee mechanism and stable supply chain were explained in detail to ensure timely and stable replenishment.
Powering Overseas Markets with Core Strength
The SOKANY team highlighted the core technological advantages of its coffee machine series to the client, including:
- Golden Pressure Stabilization Extraction System: Ensures continuous and stable pressure output for deep extraction of rich, golden coffee crema.
- Precise Temperature Control System: Precisely locks in the hot water temperature to restore the optimal flavor of every cup of coffee.
- High-Efficiency Professional Grinding Configuration: Built-in high-precision grinding system ensures uniform grinding and effectively preserves the original aroma of coffee.
- Low-Pressure Gentle Pre-Infusion: Evenly wets the coffee bed before formal extraction, avoiding channeling effects and resulting in a fuller extraction.
- Multiple Intelligent Safety Protections: Built-in multiple anti-dry-burn and overpressure protections provide comprehensive protection for operational safety.
- Intelligent Automatic Cleaning Function: One-button automatic pipeline cleaning simplifies daily maintenance and ensures hygienic drinking water.
Indonesian Clients Extend a Warm Invitation to Jointly Expand the Local Market
This successful signing not only demonstrates SOKANY’s efficiency in business conversion at international exhibitions but also confirms the strong appeal of its products in the Southeast Asian market.
The client stated, “This was our first time meeting SOKANY, but we were extremely satisfied with the product quality at their booth and the professional presentation from their team. We are very optimistic about the sales prospects of SOKANY coffee machines in the Indonesian market!”
Given this highly pleasant experience, the client has proactively extended a warm invitation to the SOKANY team, eagerly anticipating their visit to Indonesia for on-site discussions and collaboration. The client hopes to further deepen cooperation in the future, jointly developing and cultivating the Indonesian market.
About SOKANY
SOKANY is a small household appliance brand headquartered in Zhejiang, China, with operations including headquarters and showroom facilities in Ningbo and additional showroom and office facilities in Yiwu. The company offers a range of household appliance products and continues to expand its presence in international markets through product innovation, export cooperation, and participation in global trade exhibitions.
Media Contact
Organization: Sokany
Contact Person: Sokany Brand Team
Website: https://www.sokany.com/
Email: Send Email
Contact Number: +8619557959706
State: Zhejiang
Country:China
Release id:45437
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Millie James is an American real estate investor and Adjunct Professor in Entrepreneurship, Emeritus at Business School.
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